Using Giant's eBill Online Bill Pay System

With eBill, you can:   

-View your Statement
-Pay your Bill (Check, Credit or Debit Card)
-Set up Automatic Recurring Payments (any date of your choosing)
-View Payment History 

 You can access E-bill from our website (www.giantcomm.net) by clicking My Account > Pay My Bill or by clicking here.

 First Time Users:

If logging on for the first time, you will be asked to register to setup your account profile.  For first time users, click on “Click here to Register.”  In order to proceed you will need your Account Number and a Security Code. These numbers can be obtained on your monthly bill or by calling our office during normal business hours.

The Account Number is your 10 digit account number located on your monthly bill.  This must be 10 digits, for example: Acct #12345 would be entered as 0000012345. 

The Security Code is the number 293 plus the last four digits of the primary number on your account.  See the example to the right, highlighted in green.  The Security Code for this account would be 2930529.

Complete the registration form and set up your username and password. 

• The username must be between 6-16 alpha characters long.
• The password must be between 6-30 characters long, with upper, lower case, and contain at least one number.

Once the registration form is completed and successfully submitted, you will receive the “Registration Complete” form.  To continue, click on the “Secure Sign In” box.  An email confirmation will be sent to the address provided.

Logging In:

When you log in you will be brought to the Account Summary screen.  This screen is essentially the “Hub” of the payment matrix.  From here, you can verify personal information, change your email address, alter your password, manage payment accounts, view statements, and make a payment.  You can manage your recurring payments from the “Manage Payment Accounts” tab.

To avoid late charges when setting up a recurring payment, choose a payment date that falls after the first and before the due date (the 15^th). If the payment day falls on a holiday or weekend, the payment will be made on the next business day.