Need help with the Edgewave Spam filter?

Giant Communications uses Edgewave for our primary spam filter. By default, you will receive a daily "digest", that is, a summary of all the e-mails that were blocked during the day. The e-mail will look similar to the picture below:

For each message, you can view the message, release it from the filter so that it comes to your mailbox, add the sender to your friend list, or delete the message from Edgewave. Messages stored in Edgewave are automatically deleted after about a month. 

You can also go to your Edgewave account by clicking "My Account".

For more information, consult the Edgewave User's Guide.